FREE Artwork and Set-Up
Customers can expect free artwork and set-up, and will receive a pre-production proof, or as many as it takes until totally satisfied! (if not provided in a preferred format, a small fee may be required to convert some types of customized art). Preferred formats are vectored .eps, .ai, and .cdr files.
All of our products include free engraving, and company logos, and there never is a charge for additional characters. We do require vectored .eps digital images (if not provided in a preferred format, a small fee may be required to convert your customized art if vectored logo not provided). This ensures your products are engraved to meet our – and your – high quality standards.
FREE Rush Orders
Because most of our products are in stock, we will produce many orders within three (3) days – or sooner, if required (exceptionally large orders may require additional time).
Most orders over $100 are eligible for free ground-shipping, and in some cases $200 within the continental United States. Those orders subject to free shipping are marked accordingly at checkout, and customarily are shipped by UPS Ground or USPS, M-F, 8-5, Mountain Standard Time (MST).
No Hidden Fees
Our pricing is completely transparent! Every item on our site includes free engraving with no limit to character count or additional charges. In situations where we are concerned the quantity of engraving requested exceeds the ability of our craftsmen’s ability to make your order look good – we will communicate with you and find a way to adjust as necessary.